Welcome to Bicentrix Support
Our maintenance and support team is specialized in providing assistance for projects and applications with which you may have problems.
Bicentrix is ready to help you with maintenance, support and training packages suitable for your organization.
Bicentrix Support Process
Customer satisfaction is the key approach for us. We value your thoughts and continue our support and maintenance of the projects that we have developed for you.
Either on-site or off-site, Bicentrix provides support activities whenever necessary. Particularly for mission critical applications, a dedicated team is ready to help you with support processes during pilot, go-live and after-live scenarios.
Priority Support Options
| Live Customer Support |
All of our customers can reach our support team for any instance of support request via support@bicentrix.com and a support consultant will get back ASAP.
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| Responses on time |
Bicentrix support team ensures timely and proper solution delivery for your support requests so that you may continue with your operations without any interruption
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| Training |
Our training and support team helps you with training, support and implementation activities to fully benefit the products and services you have obtained.
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